Rochford Medical Practice

Southwell House, Back Lane, Rochford, Essex, SS4 1AY 95 reviews

Reviews

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Written by a patient
7th November 2014


Best thing I did was a couple years ago changing to Rochford Medical Practice where the service is second to none

22nd December 2014
Response from Rochford Medical Practice

Thank you very much

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Written by a patient
4th November 2014


The staff here have always been cheerful polite and helpful.

22nd December 2014
Response from Rochford Medical Practice

Thank you very much

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Involvement
Cleanliness
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Written by a patient
3rd November 2014


I have generally had a good level of care over many, many years from the surgery, but I have today got back from a hospital referral which has confirmed that I have a form of skin cancer. There is nothing particularly unusual about this but the sad thing is that it took five appointments and three different ointments to fail before I was referred to the consultant who took one look to confirm the diagnosis. I feel that it should have taken a maximum of three visits before the referral.

24th November 2014
Response from Rochford Medical Practice

Thank you for your comments, it is good for the practice to receive all comments so they can be discussed at the regular meetings at the surgery. I am very sorry that you feel that you were not referred early enough. I will bring this to the attention of the clinicians at our next clinical meeting.

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Involvement
Cleanliness
Staff
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Written by a patient
3rd November 2014


Every experience I have had with the doctors and staff at this surgery has been excellent. Opening hours also excellent. A pity that more surgeries don't operate on the same basis

Recommend
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Staff
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Written by a patient
23rd October 2014


I have been with this surgery for a number of year and I think it is an absolutely fantastic surgery. Staff are extremely friendly, considerate, always listen and try to help whatever the problem and I can always get an appointment. I was referred to the hospital due to a problem and was able to have the operation at the Wellesley. I have moved to Leigh but was adamant that I would stay at this surgery because of the exceptional care they offer. When I hear about the surgeries in other areas I realise how lucky I am to be able to go here and I would definitely recommend this to friends and family... in fact I keep trying to get them all to join it! I think this practise could show other surgeries particularly those in Rayleigh where my parents are, how it is done!

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Resources

Short link to review Rochford Medical Practice: http://iwgc.net/ejlue